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Our DEIB Journey
Belonging For All
San Ysidro Health continues building and strengthening a culture of diversity, equity, inclusion, and belonging (DEIB) that is intricately connected to our mission achievement. Our endless DEIB effort is the workforce catalyzer that makes San Ysidro Health a better place to receive health care, a better partner to the communities we serve, and a better place to work.
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Our Culture
There is a famous quote that says, "culture eats strategy for breakfast". This implies that the culture of the organization determines success regardless of how effective their strategy may be. Culture at San Ysidro Health is about the way employees act in critical situations, how they manage pressure, respond to various challenges, treat patients, and treat each other.
From a cultural perspective, we continue efforts to ensure team members are contributing to a workspace that welcomes people of different identities, ethnicities, and genders. Managing groupthink is the beginning of the road to enabling diversity, equity, inclusion and belonging (DEIB). Having the same cultural experiences can often create the same decision-making and problem-solving energies. We know that an inclusive and belonging culture can be achieved through DEIB awareness, education, clear organization processes, and most importantly, accountability. What you permit, you promote. What you allow, you encourage. What you condone, you own.
San Ysidro health is becoming even more diverse, with individuals from different ethnic and cultural backgrounds joining our workforce. It is critical that we incorporate DEIB education in our leadership development programs. Doing so helps our leaders become aware of behaviors that don’t promote a culture of inclusion and promotes the expectation of acting as role-models for what behaviors are appropriate and welcoming.
Finally, continuing to celebrate our DEIB success is essential for our sustained growth. Showing appreciation in public and across multiple channels fosters a positive workplace culture while advancing innovation, collaboration, and recognition. Moreover, it encourages and inspires our workforce to continue to go above and beyond serving patients and communities while engaging thoughtfully with each other.
“Great things are done by a series of small things brought together.” - Vincent Van Gogh
Marcia “MJ” Calloway | Chief Diversity, Equity, Inclusion and Belonging Officer
Our DEIB Journey
Here at San Ysidro Health, our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB) goes hand in hand with our mission to improve the health and well-being of the communities we serve and access for all.
We understand the importance of the diversity of our staff reflecting the diversity of our patient population. Our effort is to continuously improve our hiring and retention practices so all staff feel they belong.
JUNE 2016
SYHealth participates in first Pride Parade as an organization!
MARCH 2021
SYHealth hires first Chief DEIB Officer, Marcia "MJ" Calloway.
JUNE 2021
SYHealth establishes Listening Sessions for staff members to discuss DEIB topics openly.
DECEMBER 2021
SYHealth Inclusion Council is established.
FEBRUARY 2022
Black SOUL Employee Resource Group is established.
APRIL 2022
Courageous Conversations Campaign starts with SYHealth VPs traveling on-site to clinic locations for meaningful discussions with staff members.
APRIL 2022
SYHealth PROUD Employee Resource Group is founded.
NOVEMBER 2022
Civil Rights Leaders Mural unveiled at South Bay Clinic.
The rich diversity of our staff mirrors the rich diversity of our patient population. San Ysidro Health hires from the communities we serve and offers service in the languages that our patients speak.
Note: Workforce data from internal sources. Patient data from HRSA UDS (2022). Data displayed for known race/ethnicity; declinations removed. Only the top five percentages shared due to spacing.
